The Original Rent-A-Bin

Family owned and operated since 1979

Frequently Asked Questions

What size bins do you offer?

Our bins range from 10-40 yards. For information on sizes, including box dimensions and weight limits, visit our Services page.

Can you do same day delivery?

While we do our best to accomodate same or next day deliveries, wait times can be as long as 4 business days during peak construction months (April-September). We recommend ordering your bin 48-72 hours in advance to ensure it arrives in time for your project’s needs.

How far in advance do I need to order my bin?

We recommend ordering your bin 48-72 hours in advance to ensure it arrives in time for your project’s needs.

While we do our best to accomodate same or next day deliveries, wait times can be as long as 4 business days during peak construction months (April-September). Please keep this in mind and be sure to order your bin with sufficient time for your project timeline.

Do you take credit cards?

Yes, we accept all major cards (American Express, Discover, Mastercard, Visa).

Do I need to be home/on-site at the time of delivery?

No, you do not need to be at the property at the time of delivery. The only times that a customer would need to be on site to receive the bin are:

  • Customer requested that bin be placed behind a gate/inside a building
  • Customer requested specific placement and noted that they will show the driver
  • Customer elected to pay the driver upon delivery

How long can I keep the bin?

Bin rental pricing is for 14 days, but we understand that some projects require additional time. If you need a bin longer than two weeks, please feel free to call our office to discuss an extended rental period and pricing.

 

Ready for a pick-up? Call our office at (818) 709-5599.

What time will my bin be delivered/picked up?

Our delivery and pick-up windows are from 7AM-11AM and 12PM-4PM Monday thru Friday and 7AM-1PM on Saturday.

 

Schedules are routed the day prior (ex. Tuesday’s route is scheduled on Monday afternoon). If you need to know an estimated delivery/pick-up time, feel free to call our office the morning of your scheduled delivery/pick-up date.

 

Please note: We do our best to honor delivery and pick-up window times, but unexpected delays can occur (e.g. heavy traffic, wait times at landfill, flat tires, etc.). Please feel free to call our office at (818) 709-5599 with any questions/concerns regarding your delivery or pick-up. 

What material CANNOT go into a bin?

The following material is considered hazardous or non-recyclable, per the County of Los Angeles. If bins are returned containing any of the materials listed below, customers will be responsible for additional labor and processing fees.

 

  • Food waste
  • Liquid waste
  • Electronic waste
  • Medical waste
  • Hazardous waste
  • Batteries
  • Paint cans (wet or dry)
  • Household appliances*
  • Tires

 

For information on how to dispose of materials listed above, visit the LA County Public Works Household Hazardous and Electronic Waste (HHW/E-Waste) Program website.

 

*Household appliances generally contain freon, refrigerant, and other gases.

Can I mix materials in a low-boy/rock box?

Inert materials (e.g. concrete, brick, dirt, asphalt, etc.) may be mixed together in a 10 yard rock box/low-boy, as long as the material is free of any construction debris such as wood or drywall. If inert material is mixed with construction debris, the customer will be responsible for additional labor and processing fees.

What are “inert” materials?

Inert materials include concrete, brick, dirt, asphalt, rock, roofing, tile, etc.

 

Due to their heavy weight, inert materials can only go into our 10 yard low-boy bin. Low-boy dimensions are: 18x8x2′.

Do you deliver to Burbank or Glendale?

We deliver to areas within Burbank and Glendale – call our office at (818) 709-5599 to see if the address falls within our service area.

Can I pay with cash/check?

Yes, we accept cash and check payments but require that a credit card also be on file in the event that there are overweight/hazardous material fees or the check does not clear.

What cities do you deliver to?

We deliver to 38 cities across the San Fernando and Santa Clarita valleys. See complete list below:

 

SFV: Arleta, Burbank*, Canoga Park, Chatsworth, Encino, Glendale*, Granada Hills, Hidden Hills**, Lake Balboa, Mission Hills, North Hills, North Hollywood, Northridge, Pacoima, Panorama City, Porter Ranch, Reseda, Shadow Hills, Sherman Oaks, Studio City, Sun Valley, Sylmar, Tarzana, Valley Glen, Valley Village, Van Nuys, West Hills, Winnetka, Woodland Hills

 

SCV: Agua Dulce, Canyon Country, Castaic, Forest Park, Humphreys, Newhall, Saugus, Stevenson Ranch, Valencia

 

*We currently do not deliver 3 yard bins to Burbank or Glendale. We do, however, offer roll-off services to Burbank and parts of Glendale. Call our office at (818) 709-5599 for more information.

**Please note: The community of Hidden Hills does not allow deliveries on Saturday. Roll-off and 3 yard services are only available Monday-Friday.

Location & hours

You can reach us by phone at (818) 709-5599 from 8:00AM to 4:00PM Monday-Friday and 8:00AM-1:00PM Saturday. We are closed on Sunday.

We are located in Chatsworth, California.

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